Mission & Vision

Odoro was established based on a desire to create a new reality for doctors and their patients.

A reality where medical staff schedules are fully automated, adaptable, and personalized to each individual practitioner, giving them time back to practice. And where patients self-schedule from any device, online or offline, anytime. Making for a great patient experience.

This desire has become a reality through growing clinic adoption of our personalized schedule management solutions, tailored specifically to medical practices. We are proud to be working with clinics worldwide to change the way practices and patients communicate.

GUIDING PRINCIPLES

  1. Proactively serve every client with a personal, responsive and appreciative attitude
  2. Tenaciously pursue greatness in our performance
  3. Capture and reward knowledge
  4. Be flexible and adapt quickly to change
  5. Set the bar for integrity and principle-driven choices
  6. Take a deep breath and make things simple, so we have more time for smiles

People make the difference

TeamOdoro-wide

Quality-driven

Grounded in the understanding that operational efficiency is the key to both doctor and patient satisfaction, Odoro was the first company to develop a personalized appointment scheduling solution designed specifically for doctors and clinics. Since its establishment in 2006, Odoro strives to be a leader by constantly breaking new technological barriers.
Today, Odoro provides a scalable solution for medical practices, booking millions of appointments every year. We work together as a team, and with you, our clients and partners, to push for excellence every day. What makes us ‘Odoro’ is our uncompromising adherence to these 3 qualities of operation we have held since we first began:

Integrity

We understand that, in order to be an asset to you, we first need to ensure our products deliver on their promise.  The foundation of our company and its solutions is integrity.  It starts with a product that fulfills it’s purpose, continues by providing exact and reliable information in every interaction, and ends with a final bill that matches exactly the contract signed between Odoro and the practice, with no unexpected “surprises” or exorbitant fees.  Total transparency is more than just a slogan; it is the very foundation of our work here at Odoro. It is our integrity.

Innovation

Odoro is the first company in the world to have developed an IVR medical appointment scheduling system, the only company that provides doctors with an intuitive and highly personalized management and administrative interface that is fast and easy to implement.  And finally, Odoro specializes in developing innovative systems that are designed specifically and only for doctors.  Groundbreaking innovation requires being focused.  And here at Odoro, our focus is fixed on you.

Partnership

At Odoro, we don’t see ourselves as just a “service provider”.  We really do care. Each and every one of our team members goes through extensive training in order to meet the company’s stringent and uncompromising internal standards.
We invite you to join our family of clients and guarantee that we will find the best possible solution for your needs, at an equitable price. We offer you our deep experience with technology and our ability to scale complex customization. We share our learnings from over 10 years serving a large integrated client base, and integrate these learnings into your product, iteratively.
It’s our service approach that really sets us apart from other technology companies. We draw our approach to client service from over 25 years of experience in the client service realm. By striving to become a key asset to our clients, we discover ways to improve the industry as well. We’re driven to deliver more efficiently, more personally, and always with integrity. Along the way, we look for solutions that improve the lives of everyone involved, giving patients better healthcare services, and giving practitioners time back in their day.

Leadership Team

Ohad_sm

Ohad Ranen

CEO & Founder
This is Ohad’s second startup as a founder. He is a seasoned manager and software developer with 25 years of experience in hi-tech. Ohad has lead the system analysis, design, and implementation of large projects combining software and hardware, with focus on the Internet/Intranet environment. He has an extensive background in recruiting R&D teams and managing them through the entire lifecycle of a product, from requirement definition to acceptance testing and ongoing maintenance.

Ohad’s vast understanding and experience in customer-oriented development practices combined with working within set budget and time constraints is a key asset to Odoro’s customer base as they implement the product into their existing systems and workflow. Ohad is relentless in his pursuit of harnessing technology to elegantly solve problems. He has a unique blend of technological expertise, marketing and sales in-depth knowledge, and an entrepreneurial drive. 

Out of the office, Ohad is passionate about windsurfing, snowboarding, and theoretical math.

Dikla_sm

Dikla Ranen

COO
Dikla has over 15 years of startup experience. She specializes in early stage startups and has extensive experience in taking businesses from none to hundreds of clients. Dikla holds a Bachelor’s Degree in Business Management with focus on Marketing and Human Resources, and a Masters of Law, LLM. She has expertise in Project Management, Sales, Marketing and Client Service, and has lead teams to create complex cross-device online products.

Dikla formed and managed a variety of departments throughout her career, specializing in personalized online advertising and cellular phone company content sales.

In her work in Client Service and Sales she has partnered with publishing companies, media companies and high profile clients to detail, negotiate, and close contracts, drive business, and service existing clients. Dikla represents Odoro in developing the U.S. business and is available to discuss upcoming opportunities, please reach out to her.

Out of the office, Dikla is passionate about Yoga, sailing, and non-profit charitable work.

Our Partners

We’re looking for partners and resellers to introduce our solution suite to clinics and medical offices around the world. Odoro leads the market in offering highly personalized schedule management solutions for medical practices. So, if you are looking to add a potentially substantial revenue stream to your existing line of business, we should talk.

If you want to represent Odoro in your existing territory, or take the plunge into a new territory, a new country, or a different language, Odoro is multilingual and is currently being offered in several countries. We look forward to partnering on forging new grounds together in your area.

We believe in a win-win approach; that’s why we offer high commission rates to fuel high motivation in representing our product. We back you up with world-class customer service and support because we value your reputation as much as we do ours.

No Technical Skills Required. All it takes are good sales skills and a desire to succeed. We’ll do the rest. If this sounds like an opportunity you’d like to pursue, fill out the contact form and we’ll be in touch.

MD EMR Systems

MD EMR Systems

Distributor, USA
MD EMR Systems offer the Odoro product Solutions Suite in the GE Centricity EMR space. They are a dedicated group of Health IT specialists who specialize in data migrations for all EMR’s and offer comprehensive system design for the health industry, with more than 20 years in their field.

Testimonials

  • "The service I received from the entire team was exceptional." "The operators explained how to operate the system whilst providing smart and constructive suggestions on how to improve the response to my patients. They were also polite and courteous at all times. They helped me in all the administrative issues connected to my request and ensured that my requests were dealt with speedily. The standards of service which I received, and continue to receive, the attention to detail, the patience, the professionalism, the concern, the constant provision or answers and solutions throughout the process are to be praised. The service and support I received, accompanied by focused explanations given by a team that cared, was sensitive and courteous are the marks of an approach to service second to none."

    Dr D. Samuel | Gynecologists

  • “...Eventually we chose the appointment scheduling system provided by Odoro and have been using it for a number of years." "Within just a few days...the system was ready to operate." "The obvious advantages of using the Odoro system are: ease of use, a significant saving in costs and time and greater efficiency in the management of the clinic’s appointments." "...the effort paid off (in every aspect) and even earlier than expected."

    Dr. Bloch | Gynecologists

  • "In Odoro we found a group of professional people, attentive, caring and human. Willing to examine and respond to changes in real time with creative thinking that expands the horizons. People that are fun to work with."

    Dr. Acky Friedman | Dermatologist

  • "...the service provided to patients during that entire time has improved beyond recognition. This is because the system is user friendly for both the patient and the clinic’s staff. The patients have only good things to say about the system as it combines both the internet and the telephone as methods for making appointments. I would also like to point out that thanks to the programs ability to leave messages and set appointments, I am now available 24 hours a day to treat patients. In this way, I can treat patients from anywhere and also outside of the clinics regular operating hours."

    Dr. D. Shoham Lachman | General Medicine