IVR Appointment Scheduling
Bringing the benefits of self‑scheduling to everyone.
Despite the growing demand for online appointment scheduling, there remains a large population that lacks the technical ability needed to schedule online. With Odoro’s Interactive Voice Response (IVR) appointment scheduling solution, every patient can enjoy the convenience and accessibility of self‑scheduling regardless of their technical ability.
To schedule using IVR, patients simply call their provider’s scheduling line, and when prompted use their phone’s keypad to enter the details of the appointment. SchedLogic, Odoro’s rules-based engine, uses patients’ responses and patient data as well as the healthcare organization’s unique scheduling rules to match each patient with the optimal provider and appointment.
24/7 online appointment scheduling
Customizable scheduling prompts
Customizable scheduling rules and preferences
Perfect patient-provider matching
Full cross-integration with all EMR and PM systems
Easy-to-use scheduling process