Dedicated to keeping our promises
We exist to help you gain the efficiency you need for your practice to thrive. Our promise is to lead you into better automation of your clinic schedule so that you and your staff can focus on the practice of medicine.
We are committed
To take the time to understand your unique needs so we can implement our solutions to meet them.
To respond quickly when you need us.
To consistently reinvent ourselves through our partnership with you, finding innovative ways to make you, your patient’s lives, and our industry easier.
To aim every relationship to a shared success, with integrity at the core of what we do.
Integrity means showing up
Every moment, every interaction, every response, defines our integrity, and contributes to our enduring success and reputation. No matter how large or small your request we respond quickly and resolve to completion. We understand that our service represents your service and transparency and swift communication breed the trust that keeps relationships going.
Our focus is fixed on you
We are founded upon the desire to create a new reality for patients and medical practices. Our solution is designed specifically for doctors and clinics and is proven through millions of appointment bookings annually. We build technology that is responsive to your very unique needs, yet is able to scale to meet your demand. Our technology is rules-based, so that you can make the rules.
We welcome a dialog
We love to hear from you directly in whatever medium you like best. We learn from every interaction and invest that knowledge back into the products that serve you. We are a company with long-term vision, but we put you in our focus in every moment to deliver on that vision in the now. The best way for us to learn about you is to get in touch. Please reach out and contact us here.
Proven through your satisfaction
“Some six months ago I joined your company’s computerized telephone answering service which required dealing with a number of adaptations in order to meet the needs of my clinic.
The service I received from the entire team was exceptional.
The operators explained how to operate the system whilst providing smart and constructive suggestions on how to improve the response to my patients. They were also polite and courteous at all times. They helped me in all the administrative issues connected to my request and ensured that my requests were dealt with speedily.
The standards of service which I received, and continue to receive, the attention to detail, the patience, the professionalism, the concern, the constant provision or answers and solutions throughout the process are to be praised. The service and support I received, accompanied by focused explanations given by a team that cared, was sensitive and courteous are the marks of an approach to service second to none.
As a person for whom the quality of service provided is important, I am proud to be a client of your excellent company. Let us hope that many more service providers will take learn from your example.
Please convey my personal thanks to the entire team.”
Dr. D. Samuel | Gynecologists
“At my clinic, during the two days a week we receive patients, we treat some 70 – 75 patients. This forced us to use, alongside our receptionists, an external system for the scheduling of appointments.
At first, we were subscribed to a company providing appointment scheduling services via an operator manned call center and the appointments diary was accessed through their site. Unfortunately, a large number of failures (appointment diary crashing etc.) plus high costs, forced us to find an alternative solution. Eventually we chose the appointment scheduling system provided by Odoro and have been using it for a number of years.
When we began working together, we defined our clinic’s characteristics with Odoro, including: addresses, opening hours, telephone numbers, days and hours when the clinic received patients, frequency of appointments etc.
Within just a few days we had been allocated a dedicated telephone number and, essentially, the system was ready to operate.
The patient’s call the computerized system’s telephone number and can simply and quickly make all appointments they need, 24 hours a day, seven days a week. What’s more, in the clinic (or any other location with internet access) we can see the actual status of the appointments diary – it’s updated immediately.
The obvious advantages of using the Odoro system are: ease of use, a significant saving in costs and time and greater efficiency in the management of the clinic’s appointments.
In most cases, the move to an appointment scheduling system isn’t a simple one (just to inform our existing patients that an additional option for making appointments is available take a lot of time and resources). Despite this, in this case, the effort paid off (in every aspect) and even earlier than expected.
We will happily share our positive experiences with our colleagues with regards to choosing and the use of the Odoro system. For a more detailed opinion of the system, we invite you to contact our clinic. We will happily help.”
Dr. Bloch | Gynecologists
“Because of the many years we have been working with Odoro, we wanted to let you know how satisfied we are.
Our clinic is one of Odoro’s many satisfied customers. From the very start, a lot of patience and cooperation was needed, as well as good-will, in order to tailor the various elements in the field and consolidate them into a fruitful and efficient cooperative framework for the benefit of all.
In Odoro we found a group of professional people, attentive, caring and human. Willing to examine and respond to changes in real time with creative thinking that expands the horizons.
People that are fun to work with.
Thanks and we look forward to more years of fruitful cooperation.”
Dr. Acky Friedman | Friedman Dermatologic and Aesthetic Medicine
“I wish to express my appreciation for the productivity we have found in working with the Appointment Scheduling System provided by Odoro Systems.
I have been using Odoro’s Appointment Scheduling System for three years and it must be noted that the service provided to patients during that entire time has improved beyond recognition. This is because the system is user friendly for both the patient and the clinic’s staff.
The patients have only good things to say about the system as it combines both the internet and the telephone as methods for making appointments.
I would also like to point out that thanks to the programs ability to leave messages and set appointments, I am now available 24 hours a day to treat patients. In this way, I can treat patients from anywhere and also outside of the clinics regular operating hours.
With thanks and hope for continuing cooperation.”
Dr. D. Shoham Lachman | General Medicine
“My partners and I have been working with Odoro for four years and are extremely satisfied. In a clinic with a heavy patient load and an intensive appointment schedule, the need for flexible, exact and fast operation is critical.
Thankfully, Odoro meets all of these requirements and make it possible for us to operate in confidence and without worry when examining patients and all other issues relating to the clinic.
Odoro’s diary is easy to operate, both for us and the patients, and gives us total control. Technical support is fast and always to our satisfaction.
We will happily and confidently continue to work with Odoro.”
Dr. Y. Han | Pediatrics
“For almost two years the E.N.T. clinic that I run has been using the Odoro Appointment Scheduling System.
After having experienced a number of other systems in the past, I want to say that I am more than satisfied by the way your system works, with the service and, of course, with the compliments given by our patients who can now easily make appointments for an examination.”
Dr. M. Englander | E.N.T.
“Odoro provides doctors with a level of service of the highest professional standards combined with a personal response suited for all needs and requests. If only all systems supporting our ability to manage a business and provide appropriate medical services were as accessible, well organized and reliable as yours.”
Dr. S. HaLachmi | Dermatologist