Can you imagine a world without complete online accessibility?

Patients can’t

 

Modern consumers live in a world in which the majority of their interactions take place online. As such, services offering minimal online accessibility are irrelevant in the minds of modern consumers. In order to remain a relevant option for both new and existing patients, health systems must provide the best online self-service experience possible.

Complete Patient Self-scheduling Access

 

Providing a combination of convenience and control, Odoro’s patient self-scheduling solutions are built to benefit both health systems and their patients. Complete multi-channel accessibility enables patients to self-schedule appointments online at any time, on all their favorite devices. SchedLogic™, Odoro’s rules-based engine, guarantees an optimal patient-provider matching across all scheduling platforms, allowing organizations to increase patient access and acquisition without sacrificing control.

Raise Patient Conversion

& Acquisition

Using Odoro’s online scheduling solutions increases convenience for prospective patients by allowing them to research providers and schedule appointments seamlessly from their favorite devices. A complete and intuitive self-scheduling experience is the key to turning website visitors into patients.

Increase Patient

Retention

Increased patient satisfaction due to reduced wait-times and perfect patient-provider match, combined with the added ease of scheduling appointments with in-network providers online, leads patients to prefer using clinics’ healthcare services whenever possible.

Reduce Staff

Workload

Offering an easy to use self-service experience motivates even some of health system’s long-time patients to move to self-scheduling. The decrease in scheduling workload lowers costs and frees up staff to prioritize patients that need immediate attention whether they be on the phone or at the location.

Online Patient Self-scheduling

 

Odoro’s online patient self-scheduling solution embeds seamlessly into health systems’ existing websites/mobile apps and allows visitors to find the perfect appointment using an interactive dialogue. Our solution utilizes SchedLogic  technology for perfect patient-provider matching. Optimization for both mobile and online use, is perfect for increasing patient engagement by reaching patients on their preferred device.

Patient Portal Scheduling

 

Patient portal scheduling solutions from Odoro integrate natively with organization’s existing patient portal to bring our superior, patient portal agnostic Schedlogic technology and patient-provider match experience to organizations existing patient portal user base.

IVR Scheduling

 

Many elderly and less technologically inclined patients are set in the habit of calling a clinic in order to schedule appointments. For those patients Odoro offers an Interactive Voice Response (IVR) scheduling solution which allows both patients and organizations to enjoy the benefits of self-scheduling, such as no wait time, without the need to shake old habits.