We look forward to connecting with you at our exhibitions and networking events.


SHSMD Connections brings together over 1,600 health care marketing, strategic planning, business development, communications and public relations leaders to share innovative ideas and collaborate for success. Visit us at booth #821! Learn More…

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Centricity Healthcare User Group Conference aims to promote the optimum use of Centricity EMR and Centricity PM by enhancing communication among users and quality interactions between Centricity users and the leadership of Virence Health IT.

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CHUG Session: Embracing Technology in Your Patient Access Strategy

October 18, 2019 | 4:00-5:00pm

Cordova 2,  session No. BO4_05

Driven by digital innovations, healthcare consumers expect fast, convenient and online access to finding, selecting and “shopping” for care. Creating a personalized digital front door experience for healthcare consumers can deliver on this promise while reaching patients wherever they are. In this presentation, Legacy Community Health will share their unique approach,  by using Odoro’s digital patient access platform to create a seamless front door for their consumers. We’ll discuss how providing online scheduling and call for action on the website, improved Legacy Community Health’s patient acquisition and satisfaction.

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CHUG Session: The Secret Formula to a Perfect Triage for Call Centers and Self-Scheduling Services

October 19, 2019 | 1:30-2:30pm

Cordova 2,  session No. BO7_05

Patient access and customer experience have become a key factor in the healthcare organization’s strategy. As healthcare consumerism rises, The CORE Institute faced the challenge to fulfill their customer needs and improve patient satisfaction scores while increasing work efficiencies.  The ability to perfectly match the patient with the right care at the right time, in a way that supports the organization economics and gain efficiency is crucial for today’s success. In this presentation, The CORE Institute will share their insight on how to use innovative call center software to support agents, eliminate errors and reduce call time and training time dramatically. Comprehensive approach for both the contact center and the digital front helped The CORE Institute to address different customer needs.

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Bringing together leaders in healthcare Marketing, Information Services, Web, eHealth, mHealth and Big Data. The 23rd Annual Healthcare Internet Conference is the place to be to learn, collaborate and advance healthcare’s digital transformation. Come Visit us at booth #18!

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