Referral Management Solutions

On-site and automated patient referral management solutions that increase provider visibility and eliminate inefficient workflows in order to minimize network leakage.

Conventional Referrals:
Inconsistent, Inaccurate and Leaky

Traditional referral management workflows rely on the referring provider’s knowledge of in-network providers. This leaves health systems susceptible to errors due to lack of provider visibility or inefficient workflows, which often lead to misdirection of referrals and eventual patient leakage.

Upgrade Your Referral Process from Start to Finish

Odoro’s referral management solutions prevent patient leakage by ensuring that patients are referred accurately and efficiently, regardless of providers’ knowledge of their referral network. Our dialogue based, referral matching solution lets referring providers quickly obtain a list of optimal appointments with in-network providers by simply entering the details of the referral into an interactive dialogue.

Having identified all suitable appointment options, patients can then use Odoro’s automated referral scheduling solution to instantly self-schedule their referral appointments from the list of appropriate in-network providers.

Mobile Patient Scheduling, Referral Management

Automated Referral Scheduling

Our Automated Referral Management solution gives patients the convenience of self‑scheduling while still allowing health systems the control they need.

After the referring provider enters the patient’s needs using Odoro’s dialogue- based workflow, the automated referral system sends the patient a link to a web page where he/she can select from a curated list of in-network providers that best suit their needs.

Interactive Dialogue Workflow

Odoro’s workflow eliminates the need for time-consuming provider searches by having referrers utilize a dialogue designed to pinpoint the patient’s needs.

Odoro’s SchedLogic™ technology then combines the information collected in the dialogue with the patient’s historical data in order to generate a list of optimal appointments.

Access Center Scheduling Guided Dialogue framed