Digital Innovations to Consider for Improving Patients’ Experience and Access

By |2019-06-27T08:36:42+00:00June 27th, 2019|Tags: , , , , , , , , |

Technology - it’s taking over how we view, access and use healthcare, and improve the patient experience. The more tech-savvy – the less fear we have in using new digital innovations. Yet what about our growing [...]

Using Chatbots to Transform the Patient Access Experience

By |2019-05-29T10:27:17+00:00May 16th, 2019|Tags: , , , , , , , , , , , |

The easier, quicker and more convenient the route is for patients to communicate with their health provider, the better the patient experience. Chatbots provide an affordable new tool for health systems to better meet these needs. Currently, the patient [...]

Embrace healthcare consumerism before it’s too late

By |2019-04-18T09:09:28+00:00April 17th, 2019|Tags: , , , , , , , , , , , |

We live in an era where we can book everything online – from our holidays, dining out, to ordering a taxi.  The dawn of healthcare consumerism is also changing our expectations and desires in the way we approach and [...]