The Virus Has a Lot to Teach Us About Running a Medical Practice

By |2020-09-02T11:38:28+00:00September 2nd, 2020|Tags: , , , , , , , , , |

Can we learn anything about running medical practices, and taking great care of our patients, from the biology of the coronavirus? The answer is yes. The coronavirus is a targeting machine, deviously brilliant in the way it attacks high-risk [...]

Online Scheduling Is Everywhere Except Healthcare – Where We Need It Most

By |2020-08-10T08:49:46+00:00August 10th, 2020|Tags: , , , |

Telehealth has been around for 15 years. And for that long, pundits and prognosticators have predicted that it would be “the next new thing.” But those crystal balls remained cloudy; in 2017 while more than 70 percent of [...]

Digitizing Healthcare: Enabling a Holistic Approach to healthcare part 1

By |2019-08-30T19:15:15+00:00August 2nd, 2019|Tags: , , , , |

The dawn of healthcare consumerism – putting the patient in the decision-making chair – is here.  For health system’s digital strategy, it is vital that organizational infrastructure must rapidly adapt and bring a holistic approach to [...]

Digital Innovations to Consider for Improving Patients’ Experience and Access

By |2019-06-27T08:36:42+00:00June 27th, 2019|Tags: , , , , , , , , |

Technology - it’s taking over how we view, access and use healthcare, and improve the patient experience. The more tech-savvy – the less fear we have in using new digital innovations. Yet what about our growing [...]

Using Chatbots to Transform the Patient Access Experience

By |2019-08-09T17:27:20+00:00May 16th, 2019|Tags: , , , , , , , , , , , |

The easier, quicker and more convenient the route is for patients to communicate with their health provider, the better the patient experience. Chatbots provide an affordable new tool for health systems to better meet these needs. Currently, the patient [...]

Embrace healthcare consumerism before it’s too late

By |2019-04-18T09:09:28+00:00April 17th, 2019|Tags: , , , , , , , , , , , |

We live in an era where we can book everything online – from our holidays, dining out, to ordering a taxi.  The dawn of healthcare consumerism is also changing our expectations and desires in the way we approach and [...]

4 Myths About Patient Self Scheduling

By |2020-02-18T10:26:07+00:00June 12th, 2018|Tags: , , , , |

Myth #1: Health consumers don’t want to use patient self scheduling solutions.Healthcare consumers are demanding patient self scheduling solutions more than ever before. In fact, their demand is driving a massive cultural shift towards online patient scheduling. According to Accenture [...]

Online Patient Scheduling: A Must Have For Every Health System

By |2019-04-08T09:43:27+00:00June 5th, 2018|Tags: , , , , , |

For years, health systems have strived to provide their patients with access to the best possible care. However, in spite of their best efforts, patients may continue to experience a wide array of issues that can be easily mitigated [...]